AA Affordable Computer Services

"Bringing New Meaning to Information Technology"



I have a substantial knowledge of all versions of operating systems:

DOS, Windows 3.1, Windows 95, Windows 98, Windows 2000, Windows NT, Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows 8 - 8.1, Windows 10

 

E-mail programs:

Lotus, Microsoft Office, Exceed, Outlook, Outlook Express, MSN - Hotmail.

 

Web site applications:

FTP, FrontPage 98, FrontPage 2000, FrontPage 2002, Dreamweaver.

 

Programming Applications and Languages:

Javascript, Java, Perl, SSI, CSS, PHP/SQL MySql Databases, Bobby 3.2, Unix, Linux, Networking and Database programs.

 

Work Experience

 

AA Affordable Computer Services - Owner

1985 to Present

 

I create and maintain Websites for numerous customers. In writing these Websites I use html, php, sql, css, java and JavaScript. I have written Web based MySQL/PHP databases for clients.

I have constructed and maintained a Mobile Office that is capable of being relocated to any remote area for emergency preparedness. The office consists of six workstations completely networked with ten laptops, miscellaneous printers, fax machines, copiers and other office necessities.

I setup and maintain several other networks for customers, for home use as well as office settings. After the completion of these LAN/WANs, I assist in training customer’s and their employees on the proper use and teach them simple trouble-shooting techniques that will assist them in assuring that their operations run as expected.

I analyze the customer’s needs and suggest systems for the specific applications. I build and program custom and off the shelf computers to customer’s specifications. I perform routine maintenance and reprogramming of PCs. I assist customers by either phone or remote network control for software troubleshooting.

Onsite network, server and PC maintenance I have subcontracted services for businesses such as Home Depot, Lowes, Wal-Mart, Safeway, Motel 6, Travel America, Pilot Truck Stops and Sally’s Beauty Products.

I am the system administrator for Southwest Irrigation a heap leach mining systems office in Willcox, AZ with a 20-computer network, which includes 2 Windows 2003 servers and 1 Windows 2012 R2 Essentials server. These servers are for primary and backup Apache-SQL Web servers for our customer’s website. One server also acts as a file server / QuickBooks 2018 for their system.

USDA Forest Service - Webmaster - Computer Assistant - Incident CTSP
From 1999 to 2011


Webmaster Duties
I managed the websites for 3 Forests, 2 Grasslands and Pueblo Interagency Dispatch Center, insuring they fully meet the criteria established by the Regional and Washington Office levels. I design and implement the use of templates on the web pages. I train district web content provides in the proper use of the templates. I edit and post information to the forest’s websites. I created the desired structures and populate the Forest Websites with information available to the public via the World Wide Web and to Forest Employees via the internal Intranet. I use FrontPage 98, FrontPage 2002, Dreamweaver 4, Dreamweaver MX, FrontPage Express, Applix, Microsoft Office, Notepad, Bobby, Paint Shop Pro and other graphic programs to create desired HTML for the websites. I use a variety of programs to convert Documents and Databases into HTML. I write and use the programming languages and techniques of HTML, SSI, CSS, Perl, PHP, Java, and Javascript, Apache Web Server configurations for Windows NT, Linux, and Unix environments.

I established content and publication guidelines for the websites. I Use the Washington Office Internet Policy as a guideline in the development and design of pages. I follow the Americans with Disabilities Act Guidelines and Section 508. I utilize the "Bobby" website-checking program to insure partial compliance. This program will only check for 8 of the 16 points covered, the other 8 checks must be preformed manually. I maintain documentation on the results of these checks.

I kept website statistics on counters to track usage of the website and adjust content accordingly. I test and maintain all internal and external links on the websites assuring broken links are repaired in a timely fashion.

Fire camp Computer Specialist (CTSP)
I made District contacts for information to be posted. I receive all e-mails generated by the websites from the public and relay the requests to the appropriate office or staff or answer them personally. I have received cash awards for designing; developing and posting webpages for District, Forest Supervisor's Office and the Regional Office.

During fire season I served on a Type 2 Incident Management Team in the development of websites with fire information for the public. I developed and designed templates for these sites. I have networked fire camps and Incident Command posts aiding in the sharing of information

I was name requested for the Pentagon Incident on 9/11 as a Computer Technical Specialist (CTSP). I was also requested for Hurricane Rita and Katrina.

Level II Desktop Support Technician
I maintained the Forests PC’s, and insure that PC’s are operating correctly I was the primary Level 2 Desktop Support for the forest. This consisted of approximately 500 computers and 65 printers. Our forest has 28 offices spread throughout the southeast corner of Colorado and eastern Kansas. I troubleshoot and repair hardware and software problems. I answer questions from users either via phone or personally providing on-site help. I travel to numerous Districts and work-centers upgrading and troubleshooting hardware and software problems. I reimage PC's using Norton Ghost that cannot be repaired by other means as a last resort. I supply guidance and direction on the proper use of forest software to end users, teaching users on a one-to-one basis. I am a technical advisor to users in the selection of the proper software applications to complete their tasks at hand. I program and deploy new Computer Equipment to field locations. I program the forest laptops for remote network access via dial up adapters. I re-image and reprogram systems as needed to ensure the operation of the PC systems. I assist the Computer Specialists and users on software updates.

Training - Education

 

Desktop Computer Skills

Microsoft Certified IT Professional (MCITP)
Home and Personal

• Home Networking with Microsoft Windows XP

Operating Systems and Server Technologies

Microsoft Support Technologies

Microsoft Certified Desktop Support Technician (MCDST):
Supporting Users and Troubleshooting a Windows XP Operating System

• Managing and Troubleshooting Desktop Storage and Settings
• Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon
• Installing Windows XP
• Managing and Troubleshooting Network Protocols and Operating System Performance
• Managing and Troubleshooting Resources

Microsoft Certified Desktop Support Technician (MCDST):
Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System

• Resolving Issues with the Operating System and Office Applications
• Resolving Issues with Outlook and Outlook Express
• Resolving Issues with Hardware and Network Connectivity
• Resolving Issues with Internet Explorer, Application Security, and Security Incidents

Knowledge, Skills, and Abilities

1) Knowledge of terminal equipment configurations and interconnecting components used to activate, control and monitor computer equipment.

a) I am a self-taught computer specialist. I operate my own home business where I diagnose and repair all computer and printer hardware and software problems. I network homes and businesses for customers to meet their individual needs.

b) I am the system administrator in our office with a 20-computer network, which includes 2 Windows 2003 servers. These servers are our primary and backup Apache-SQL web servers for our customers to view websites for approval. One server also acts as a file server for our system.

c) I subcontracted with a local wireless Internet provider to install business and private Internet connection using a Motorola Canopy wireless radio.

d) I diagnosed and clean Adware, Spyware, Maware and Viruses from customer’s computers. I build and program custom computers to customer’s specifications.

2) Ability to work closely with customers using verbal and written communication skills to understand their data analysis objectives and requirements.

a) I have setup and maintained numerous networks for customers.

b) I analyzed the customer’s needs and suggest systems for the specific applications. I build and program custom and off the shelf computers to customer’s specifications. I perform routine maintenance and reprogramming of PC’s. I assist customers by either phone or remote network control for software trouble shooting.

3) Ability to work under pressure and adjust priorities associated with the installation, troubleshooting and diagnosis of problems associated with computer systems.

a) During fire season I serve on a Type 1/Type 2 Incident Management Team as a Computer Technical Specialist (CTSP). In this capacity I setup and maintain a computer network in remote locations, often using a generator and tents.

b) I also develop of websites with fire information for the public. I developed and designed templates for these sites. I have networked fire camps aiding in the sharing of information.

c) My experiences with both wildland fire and structural fire suppression have equipped me to work under pressure. I have also work as an EMT with an ambulance crew.

d) I preformed duties as a Type 3 Incident Commander on numerous wildland fires.

4) Ability to independently analyze problems, gather pertinent data, and develop solutions.

a) After hurricane Katrina I was assigned the responsibility of our Telephone and Utilities Maintenance System (TUMS). Most if not all utility and telephone accounts were past due for payment. After analyzing the current procedures and data, I developed a web-based database to find past due payments before the utility was disconnected. This system was so successful that within a few months all services were up to date.

b) I continued to use this system to track service costs and found several accounts that were due credit or needed to be disconnected. One such account had been disconnected 30 years ago, but was still being charged by a telephone company. I found in excess of $80,000 in waste and recovered approximately $15,000 in credits due.

5) Knowledge of computer systems and software sufficient to provide technical advice, guidance and support to individuals possessing various levels of ability and knowledge and to perform basic troubleshooting of systems, software, and peripherals using established practices.

a) I maintained the forests computers and printers insuring that they are operating correctly I was the primary Level 2 Desktop Support for the forest. This consisted of approximately 500 computers and 65 printers. Our forest has 28 offices spread throughout the southeast corner of Colorado and eastern Kansas. I troubleshoot and repair hardware and software problems. I answered questions from users either via phone or personally providing on-site help. I travel to numerous districts and work centers upgrading and troubleshooting hardware and software problems.

6) Ability to assist in management of network administration, computer systems, and software by performing installations, integrations, testing, performance monitoring, troubleshooting, and maintenance.

a) I re-imaged computers that could not be repaired by other means as a last resort. I supply guidance and direction on the proper use of forest software to end users, teaching users on a one-to-one basis. I am a technical advisor to users in the selection of the proper software applications to complete their tasks at hand. I program and deploy new computer equipment to field locations.

b) I programmed the forest laptops for remote network access via dial up adapters. I re-image and reprogram systems as needed to ensure the operation of the PC systems. I assist the Computer Specialists and users on software updates.

 

 

Web Design and Maintenance from any where in the U.S.

Some of our customers:

 

Royal Marble LLC.

MCS Fire

Southwest Irrigation

Contact Us

Home Office
Mobile

(719) 671-5535



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719 671-5535

AA Affordable Computer Services

(719) 671-5535